Audit → solution → implementation → training → support
How we work
The client rarely comes with a ready—made technical task - more often with a problem or an opening deadline. We figure out what will really help, offer options and bring them to a working result.
Stages
Audit
We figure out what already exists, what doesn't work and what will really help. From you: access to the facility and systems, conversation with those who work in them.
Painting by object and list of works by priority
Solution or pilot
We offer 2-3 options: from a quick solution to a thorough restructuring. If the idea is not obvious, check it on one site. From you: choose an option and name a budget reference point.
The selected option, the composition of the work and the deadline
Project and implementation
We design, supply equipment, assemble, configure and program. Deadlines and joints between systems are managed by one responsible person. From you: access to the facility and the person who makes the decisions.
Working system and executive documentation
Training
We train the staff and leave instructions so that the system does not depend on one employee. From you: employees' time for training.
The staff works in the system independently
Support
We accept applications through the accounting system, e-mail, phone and Telegram, update and develop the system.
Support agreement, calculated for the object
Small tasks take days, an object from scratch to launch is usually 3-6 months. We call the exact deadline after the audit.
What are we responsible for
Discuss the taskOne responsible
From our side, the project is led by one person. He keeps the deadlines and is responsible for the joints between the systems.
Failures at the joints are our zone
If a failure occurred between the systems that we implemented, we figure it out ourselves and do not send you to another contractor.
The documentation remains with you
We transfer the executive documentation and schematics, so the object is not tied to us.
The job is finished when the object is running
We consider the project completed when the system is working normally and the staff is trained, and not when the act is signed.
Work formats
One-time task
Something is not working or you need to do one specific thing: set up the exchange, finalize the report, reconfigure the network.
Write to the chatTurnkey project
The whole object or system: audit, project, delivery, installation, implementation and training of personnel.
Discuss the projectContract support
We service what we or other contractors have built. The terms of the contract are calculated for the object.
Support conditionsFrequent questions about the price, timing and TK
How much does it cost?
We don't publish prices on the site: the objects are too different. After the audit, we offer 2-3 options — from solving the current problem to working for years to come. If you name a budget guideline, we will immediately suggest an option that fits into it.
We have a full-time IT specialist and our own supplier. Why do we need you?
We work together with them. We take what a full-time specialist does not have enough time or profile for: the entire project, integration, launch of the facility. We do not change the supplier if it suits you.
How long does the project take?
We solve small tasks in days. An object from scratch to launch usually takes 3-6 months. We call the exact deadline after the audit.
Do you work in our city?
Yes, all over Russia. The project team goes to the facility, we set up and support remotely.
Who is responsible if the exchange is broken?
We if integration is on our support. Exchange monitoring reports a failure, and we start to figure it out without waiting for your call.
Tell us about the task — let's suggest where to start
In your own words and without a technical task. We will respond during the day, from 9:00 to 23:00 Moscow time.
- The specialist will read the application and contact you in a convenient way.
- He will ask some clarifying questions and tell you if it is possible to solve the problem remotely.
- He will offer 2-3 options and the next step: audit, departure or work immediately.
Is it more convenient in the messenger?
+79262103289Employees respond from 9:00 to 23:00 Moscow time, every day