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IT support and infrastructure maintenance

We take on the maintenance of networks, servers, 1C, integrations and low-voltage systems. Built by us or others.

We will respond during the day, from 9:00 to 23:00 Moscow time. If you don't need a technical specification, we'll help you draw it up.

Инженер работает за ноутбуком, подключённым к коммутатору в серверной стойке

What they come with

After the update, something broke

We figure it out ourselves, we don't pass it on to others

A full-time specialist does not have time for everything

We take part of the systems for maintenance

The system was built by another contractor

We take on the support of other people's systems

How it works

Maintenance of networks, servers, 1C, integrations and low-voltage systems

We monitor the infrastructure and accounting system

Applications via the accounting system, e-mail, phone and Telegram

We accept applications in a convenient way for you

Remote setup and check-out if necessary

We solve it remotely, we leave if necessary

We calculate the support agreement individually for the object

Conditions and price for a specific object

What we work with

Сетевое оборудованиеSwitches, routers and access points

How is the work going

  1. Infrastructure audit

    We are looking at what to serve: networks, servers, 1C, integrations and low-voltage systems, and how quickly to respond to failures.

    List of systems on support and response level

  2. Support Agreement

    We calculate the conditions for the object: what is included, how quickly we respond, what we do remotely, and what we do on departure.

    Support Agreement

  3. Maintenance

    We accept applications through the accounting system, e-mail, phone and Telegram, fix failures and update systems.

    Working infrastructure

  4. Development

    We suggest that it should be modified or replaced before it becomes an accident.

    Systems development Plan

Questions

Will you take on support what you did not do?

Yes. We take on the maintenance of networks, servers, 1C, integrations and low-voltage systems built by us or others.

How much does a support agreement cost?

We calculate individually for the object: it depends on what we serve and how quickly we need to respond.

How do I apply for support?

Through the application registration system, by e-mail, phone or Telegram. If you need something on the spot, we leave. Current customers — support page.

Tell us what you need to take for support

In your own words and without a technical task. We will respond during the day, from 9:00 to 23:00 Moscow time.

What will happen after the application

  1. The specialist will read the application and contact you in a convenient way.
  2. He will ask some clarifying questions and tell you if it is possible to solve the problem remotely.
  3. He will offer 2-3 options and the next step: audit, departure or work immediately.

Is it more convenient in the messenger?

+79262103289Employees respond from 9:00 to 23:00 Moscow time, every day

We will answer where it is more convenient for you

Add details: budget, file

Diagram, photo, or technical specification — up to 10 MB

We use contacts only to respond to a request

Name the code in the first message

This way we will find your question faster and understand where you came from.