Sales and service in Telegram · The SystemsLab product
Courier service in Telegram
The courier opens the list of deliveries for today in Telegram and notes "on the way", "delivered" or "canceled". The dispatcher conducts tasks in the web admin panel or Google spreadsheet, the client sees the status of his orders. You don't need to install a separate application.
- Channel
- Telegram bot and mini-app
- Roles
- Courier, client, dispatcher
- Statuses
- Delivered to courier, on the way, delivered, cancelled
Цены на сайте не публикуем: стоимость зависит от ваших процессов, интеграций и объёма доработок. Пришлём предложение в течение дня.
What problem does it solve
The dispatcher calls couriers, couriers write to the general chat, and statuses are lost. Here, each courier has their own task list, and the status changes with one button and is immediately visible to the dispatcher.
For courier
- Tasks for today and tomorrow, sorted by time.
- In the card: address, phone number, comment, time condition ("before", "after", " exactly by").
- Buttons " Start", "End", "Cancel" with a comment. The "Call" button.
- Light and dark theme.
For the dispatcher
- Creating tasks: client, address, courier, time, comments to the courier and client, linked orders.
- Customer directories with multiple delivery addresses and a courier directory.
- Two work options: web admin panel or the usual Google spreadsheet.
- An external accounting system can create tasks via the API.
For the client
- Profile and list of orders: active and completed, date, courier, status.
How people connect
The employee issues a personal code. The courier or client sends it to the bot, and a button for the desired application appears in his chat.
Suitable for whom
Laboratories, workshops, service centers, shops with their own delivery.
Features
| Channel | Telegram bot and mini-app |
|---|---|
| Roles | Courier, client, dispatcher |
| Statuses | Delivered to courier, on the way, delivered, cancelled |
| Management | Web admin panel or Google Spreadsheet |
| Integrations | REST API with documentation |
| Accommodation | Docker, PostgreSQL |
Связанные услуги
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Request a commercial offer: Courier service in Telegram
Цены на сайте не публикуем: стоимость зависит от ваших процессов, интеграций и объёма доработок. Пришлём предложение в течение дня.
Is it more convenient in the messenger?
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