AI-Knowledge base and consultant

What problem does it solve

In order for an AI consultant to answer correctly, he needs a knowledge base. It takes a long time to write it manually, and the site and regulations are changing. Here the database is collected from sources that you already have.

Collecting a database

• From the site: the system crawls the pages, removes the menu, basement and advertising, and the AI forms "question— answer" pairs with a category and a link to the source.
• From chats: AI finds questions and answers from your experts in the Telegram history, glues the answers from several messages and uploads the result to the table.
• From the table: Completed answers are downloaded from the Google table.

Relevance

• The system monitors page changes.
• When crawling again, the AI compares the database with the site and suggests what to add, change and delete.

Responses to clients

• The AI moderator in the comments of the channel determines whether there is a question in the message, finds similar answers in the database by meaning and prepares an answer.
• The answer goes to the administrator with the buttons "Send", "Delete the question", " Do not reply".
• Messages with stop words are deleted, lists are kept in the table.

Cabinet

• Registration by e-mail, projects with participants and roles.
• Sections: sites, sources, questions and answers, structure, changes, tasks.
• Interface in Russian and English, accounting for AI expenses.

Suitable for whom

Companies with a large website or reference section, online schools and communities where the same questions are asked every day.